Expedite All’s Real-Time Visibility

In today's technology-driven world, nobody would be surprised with a tool like live tracking. A common feature found on just about any good logistics platform, it allows customers to keep an eye on their shipments. However, at Expedite All, live tracking begins long before your shipment is loaded onto a truck. It starts with booking a truck via a unique live vehicle tracking system where every customer can find and learn about the truck they need among 7000+ right-sized vehicles located all over the continental U.S.

Reasons Why Live Tracking is Crucial

Mass production, globalization, and the adoption of technologies like the internet and AI have dramatically transformed logistics, causing its exponential growth year by year. Thus, according to the Bureau of Transportation Statistics, the annual ton-miles of truck freight increase composed 522 660 million in just 24 months (2020-2022), and this number is predicted to grow each year, already proved by 2023. Along with the customers’ increasing requests for faster deliveries and real-time control over their shipments, this makes the live tracking feature a must for every logistics provider looking to stay at the competitive edge in the industry.

The new standards of logistics services set by both customers and the industry are simply impossible to achieve without implementing live tracking technologies. Regular carrier companies not utilizing live tracking will never be able to meet these high standards and offer the following:

24/7 visibility

Transparency and visibility are cornerstones of modern logistics. Customers demand control over the delivery process to ensure their shipments stay safe and secure from the point of pick-up to the destination. 

Precise delivery timing

Time is undoubtedly the most valuable resource we have, and so do customers. Live tracking allows them to manage their time more efficiently by scheduling the loading and unloading of their shipments. 

Fraud prevention

According to the data provided by the Institute of Supply Chain Management, post-pandemic, supply chain fraud has increased by 13% year-on-year. Besides, logistics scams are continually evolving in sophistication. To address them effectively, logistics providers need workable fraud prevention instruments. Beyond a doubt, live tracking, with its transparency and complete control over the delivery process, is one of them.

Expedite All's Live Tracking Feature

To claim leadership means to be at the cutting edge of industry development. At Expedite All, we understand this like nobody else, implementing innovative solutions among the first. Our live tracking system is a perfect example of such innovations. Here is how everything works:

• Step 1 – finding the right-sized truck

Whether you’re a first-comer or a regular customer, we provide toll-free access to America’s largest small truck network, with over 7,000 cargo vans, box trucks, and straight trucks displayed on a real-time map. To see all the right-sized trucks available in your area and detailed information about them, enter your location, destination, basic load details, and desired truck capacity. We’ll also guide you on pricing with the estimated shipping cost.

• Step 2 – booking a truck

You’re almost done! Here, we’ll ask you to provide us with your contact details so we can get back to you with a personalized quote within 15 minutes.

• Step 3 – loading the truck

Once the deal is accepted, we begin working on picking up your shipment. We commonly pick up your load within an hour or two, initiating its nonstop journey to the destination.

• Step 4 – Supporting your shipment throughout its journey

As soon as the load is picked up, we provide you with the estimated delivery time and a link to track your shipment in real time. We also monitor the delivery process, continually checking your shipment’s status and conditions and providing you with updates every two hours.

• Step 5 – Finalizing delivery

Thanks to our live tracking feature and regular notifications, the delivery will never catch you by surprise. At Expedite All, we are sure that every shipment must end with a positive customer experience and are always committed to this goal. 

At Expedite All, we understand we need to do much more than just provide top-level logistics services; with every shipment, we deliver our expertise together with a hassle-free and fraud-free customer experience. 

Benefits of Live Tracking

Real-time tracking technology brings to the table numerous advantages that enhance both customer experience and operational efficiency.

Improved customer satisfaction

Live tracking provides customers with real-time visibility into the status of their shipments. This transparency builds trust and ensures peace of mind, as customers can see exactly where their loads are at any given time and better plan their schedules around the estimated arrival times. 

Enhanced operational efficiency

Live tracking streamlines operations by allowing companies to monitor their fleet's movements. They can optimize routes on the fly to reduce idle times and cut delivery times, avoiding traffic jams and adverse weather conditions.

Better risk management

Live tracking acts as a fraud deterrent. It provides a continuous update on the shipment’s location and conditions, allowing the logistics providers to quickly identify and address issues if any occur.

Risks of Not Having Live Tracking

As the benefits of live tracking are clear, logistics providers not armed with live tracking technology may face several challenges. Here are just to name a few of them:

Lack of visibility

Without live tracking, customers are left in the dark about the status of their shipments. They cannot accurately plan delivery times, leading to nothing but idle times and customer dissatisfaction with the service.

Inefficiency and increased costs

The inability to track shipments causes logistics providers to struggle with optimizing routes and managing their fleets effectively. Due to inefficient routes and increased fuel consumption, such businesses may experience higher operational costs and longer delivery times.

High risks of fraud and theft

If a shipment goes missing, the lack of tracking data makes it difficult, and sometimes even impossible, to pinpoint where and when the loss occurred. This is a failing strategy from any point of view since even if your insurance provider covers your financial losses, none can restore your company's reputation. 

Conclusion

Incorporating live tracking is no longer optional but essential for modern logistics providers. At Expedite All, we have exemplified this with our comprehensive live tracking system, starting from the booking process to final delivery. We have significantly reduced risks associated with fraud and theft while enhancing customer satisfaction and operational efficiency. Our customers not only get exclusive access to America’s largest small truck network but also receive a piece of our expertise and commitment to excellence with each and every shipment.